Frequently Asked Questions
Q. What is the next thing we need to do after booking the date with South Seas Island Resort?
A. Once we have received a signed contract and deposit, our next step is to get a feel for the style of things you want for your wedding. This will help your Catering Manager to better assist you with your wedding planning.
Q. Is my $5,000 deposit an additional fee?
A. No, your deposit is credited towards your total wedding bill. It is not an additional fee.
Q. Does the wedding package include other vendors like flowers, photographer and officiant?
A. With a signed contract, we will provide you with our Preferred Vendors List and help you establish the best fit for your needs. We will also help to find out which of our preferred vendors is available for your wedding date. However, these are separate costs that will be determined between you and the vendors you select.
Q. What time does my reception have to end?
A. Your wedding package includes up to 5-hours of ceremony and reception event time. We want to ensure you and your family has all the time to include all the traditions that are an important element of your celebrations. We can certainly extend beyond the standard time, and should you wish to do so, fees may apply.
Outdoor Functions: Captiva Island has a noise ordinance that prohibits any outdoor entertaining after 10:00pm. To keep the celebrations going, we can offer an indoor location until 2:00am.
Q. Do you provide a backup location in case of inclement weather?
A. For any scheduled outdoor event the resort will provide you with an indoor location of our choosing. The indoor space booked is determined based on the needs of your wedding. The decision to move an event indoor due to inclement weather will be made mutually with the Bride/Groom, Catering Manager and Banquet Manager. Of course we try our best to wait out the rain or work around it; however we always have the indoor space to use.
Q. Do you allow outside catering?
A. All food and beverage must be purchased from, prepared and served by the South Seas Island Resort. We allow outside catering for the wedding cakes and groom’s cakes only
Q. Will the cutting and serving of the cake be additional?
A. We include the cake cutting service with our complete wedding dinner menu package.
Q. Do you offer a Menu Tasting?
A. Yes, once the contract is signed we can schedule a complimentary menu tasting, typically 3 months prior to your wedding date. Please speak with your Catering Manager to make the necessary arrangements.
Q. When do I have to make a final decision on my menu selection?
A. Complete menus for all your events should be submitted to your Catering Manager at least thirty (30) days prior to your wedding.
Q. When do I have to let the Resort know exactly how many guests will be attending my event?
A. Your final guarantee of attendance is required for all your events 5 business days prior to your wedding date.
Q. How many guests are seated at each table?
A. We use 66” and 72” rounds for our banquet functions. Our tables seat between 8-12 people. For a plated dinner or family style dinner we recommend seating 8 guests per table for the best ft. For a buffet dinner or reception style dinner we can easily have up to 10 guests per table.
Q. Where does the Bridal party get ready before the wedding?
A. Many brides prefer to get ready in their individual villas or hotel rooms. However, if you prefer to have a separate “get ready room” please discuss this with your Catering Manager and they can help determine an alternative location. *If you select to make use of your individual villas or hotel rooms, we strongly recommend guest room reservations be made for a minimum 2-night length of stay with a check-in date of the night before the wedding and checkout date the day after the wedding. This will eliminate the stress on the day of the wedding of having to check-in and out of guestrooms.
Q. Do you prepare children’s and vendors menus?
A. Children’s menus are customized to the needs of you event and generally start at $35.00 ++ per child (ages 4 through 11). Vendors’ meals can be arranged through your Catering Manager and should be confirmed 5 days in advance. Vendor meals are the Chef’s choice of a hot meal and are charged at $35.00 ++ per person.
Q. How much set-up time do our Vendors have?
A. Three hours of set-up time in your designated venue is provided on a complimentary basis. Additional set-up time or an extension of your reception time is subject to availability and additional facility fees and/or staff overtime service fees. If your venue is still for earlier set-up time a week prior to your Wedding date we would be pleased to offer this time on a complimentary basis.