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Resort Updates

We appreciate the outpouring of support for our resort and staff over the last three weeks following Hurricane Ian. We are pleased to report our employees are all accounted for, although one individual remains in the hospital and is improving. We are providing additional pay and resource support for the staff. Nearly 50 staff will be retained on our payroll to assist with the clean-up and recovery effort, and we intend to recall as many as possible once we are able to reopen parts of the resort. We have established a recovery relief fund for the employees of South Seas. If you are interested in making a contribution to the team, please click this link.

As for the resort itself, the property sustained catastrophic damage and we are continuing to make condition assessments on a daily basis. The resort remains without power currently; however, it is expected to be restored in the coming days and will allow us to make further evaluations. The hotel sustained significant roof damage and water penetration. Other areas of the resort fared similarly, and several areas cannot be repaired without rebuilding them to current building codes due to the extent of the damage. We are encouraged by the prompt rebuilding of the Sanibel Causeway initiated by the state and the Florida Department of Transportation. The Causeway is expected to reopen to the public this week, which help expedite the recovery effort and transporting people to and from the island.

While we are optimistic about the future of the resort, reopening will take time. We are determining a timetable for when we will be able to welcome guests back to South Seas. At this time we do not anticipate accepting any reservations for the remainder of 2022 and we are canceling reservations through the end of the year. We will be in touch on dates into 2023 and will communicate a reopening schedule as soon as we are able.

We have cancelled all reservations through January 31, 2023 at this time.

Our systems and servers on-property were compromised as a result of the storm, and we have just regained access to our property management system and credit card interface.  As soon as testing is complete we will begin processing refunds.

The South Seas ownership group is committed to not just recovering from the storm, but transforming the resort as we had originally planned. Hurricane Ian hit a couple days prior to our 1-year anniversary of owning the resort, and we had a communication prepared to be sent on September 29 to the entire resort community highlighting our new branding for the resort, renderings of new amenities we were going to construct, and other enticing new membership programs. We will absolutely pick this up as soon as possible, and we are excited to share our plans for the future of South Seas with you.

Any further questions can be directed to [email protected]

Thank you again for your ongoing kindness and support. We will send additional updates in the coming weeks and months, and we look forward to sunnier days ahead at South Seas.

Please check our social media channels for updates as well as Lee County response and recovery efforts at https://www.leegov.com/hurricane/storm.

Together we are #FloridaStrong.